COO and Chief People Officer
Operational architect for scale-ups.
I own the operating system of the company. I build the infrastructure, and I manage the human capital that runs on top of it.
If your business is between 5 and 500 people, or managing a $50M+ ledger, and your internal systems are cracking under the pressure of growth, I bring the playbook for what comes next.
Previously at MindMed, Jacob & Co, Press Hook, and Capital Factory.
The record
Twelve years, four companies, one pattern.
12+ years
Building and scaling People and Operations functions from the ground up, reporting to the CEO in every role.
Four entities
Ran People and operations for four legal entities at once, plus the company's five owned boutiques.
NASDAQ IPO
Founding executive who built the People function that carried a biotech company public.
In her words
What it's like to work with me
"Rachann is an exceptionally talented and highly adaptable woman. She is the most resourceful person I have worked with, something I believe to be a superpower of hers. She stays calm in chaos and always keeps things running and executes quickly, no matter the circumstances."
Carol Nast, COO, MindMed
The full operating scope
One problem, solved across the whole operating system.
I turn high-growth chaos into an operation you can plan around.
KPIs, OKRs, and operating rhythm
Performance-linked goals and a planning cadence that cascade from leadership to every team.
Workflows and systems
Redesigned workflows and implemented HRIS, payroll, and PEO systems that scale without added headcount.
Budgets and financial discipline
Built budgets at every company, owned the P&L, and tied every hire and pay decision to the plan.
Processes, governance, and risk
SOPs, policies, and controls that people actually use, plus multi-country compliance and IPO readiness.
Change and transactions
Org transitions, acquisition integration, and leadership succession.
Management development
Training and structure for managers who have never led.
How to partner
Full-time or fractional, the work starts with your problem.
Executive Leadership
In-house, full-time
I take full ownership of operations, infrastructure, and organization design for a company heading into its next stage of growth or a major transition.
Open to: Chief Operating Officer, Head of People, or Chief People Officer.
Advisory and Fractional Steering
Defined scope and timeline
Short, defined engagements: an operational audit, a critical vendor or PEO migration that doesn't disrupt the business, or a People and operations framework built to scale.
Open to: Fractional COO or Head of People, and project-based consulting. Currently taking on new clients.
Tell me where your company is straining, and I'll tell you what I'd look at first.
Book a call